Group Chats

Mention Gating

By default, your agent only responds in group chats when mentioned. This prevents the AI from responding to every message in busy groups.

Mention Detection

ThinkFleet detects mentions through:

• Native mentions — @YourBot in the platform's mention system
• Text patterns — Custom regex patterns (e.g., matching a name or phone number)
• Reply-to — When someone replies directly to a bot message

Activation Modes

Session Isolation

Group conversations always use isolated sessions, separate from your DMs. This means:

• Group context never leaks into private conversations
• Each group has its own conversation history
• Different groups can route to different agents

Access Control

You can control group access with:

• Group policy — disabled (no groups), allowlist (specific groups only), or open (all groups)
• Sender restrictions — Only allow specific users to interact in groups
• Tool restrictions — Limit which tools the agent can use in group contexts

Per-Group Configuration

Each group can be configured individually:

• Custom mention requirements
• Agent routing (different agent per group)
• Tool access restrictions
• Activation mode override